Privacy Policy

1. Introduction

TalkPal ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our AI language learning platform.

2. Information We Collect

2.1 Account Information

When you sign in with Google, we receive and store your name, email address, and profile picture from your Google account. We do not have access to your Google password.

2.2 Usage Data

We collect information about how you interact with the Service, including conversation history, vocabulary saved, learning progress, session duration, and feature usage.

2.3 Technical Data

We may collect device type, browser type, IP address, and general location data (country/region level) to improve the Service and ensure security.

3. How We Use Your Information

• Provide the Service: Authenticate your identity, personalize your learning experience, and deliver core features.
• Improve the Service: Analyze usage patterns to enhance features, fix issues, and develop new functionality.
• Communication: Send important account notifications, service updates, and (with your consent) marketing communications.
• Security: Detect and prevent fraud, abuse, and unauthorized access.

4. Data Storage & Security

• Your data is stored on secure cloud infrastructure (Cloudflare) with encryption in transit and at rest.
• Authentication tokens are stored as HTTP-only cookies and are not accessible to client-side scripts.
• We implement industry-standard security measures to protect against unauthorized access, alteration, or destruction of your data.
• While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate the platform (e.g., cloud hosting, AI model providers), under strict data processing agreements.
• Legal Requirements: When required by law, regulation, or valid legal process.
• Safety: To protect the rights, property, or safety of TalkPal, our users, or the public.

6. AI Conversations

• Your conversation content may be processed by third-party AI model providers to generate responses. These providers are contractually obligated to handle data securely and not use it for their own purposes.
• We may use anonymized and aggregated conversation data to improve our AI models and Service quality. Individual conversations are not shared publicly.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Delete your account and associated data at any time from the Settings page. Upon deletion, we will remove your personal data within 30 days, except where retention is required by law.
• Export: Request an export of your data in a portable format.
• Opt-out: Unsubscribe from marketing communications at any time.

8. Cookies

We use essential cookies for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use advertising or tracking cookies.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via the Service or email. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@talkpal.app.